If you need help placing your order you can contact us during working hours and we will do our best to help.
We hope that we have made it as easy as possible to order online. Simply browse the items in our store categories and click the Add to Basket button. You can then check the items in your basket, proceed to the checkout or continue to browse around the store.
Items in your basket will remain there for up to 30 days, or you can remove them at any time using the delete button on the basket page. You can check your basket at any time by clicking the basket link at the top of each page, or proceed to the checkout by clicking the checkout link at the top of each page.
At the checkout you will be asked to log in, if you have ordered with us before, or to enter your address details, email address, telephone number and to choose a password. Please enter a current email address and telephone number to allow us to contact you about your order if necessary.
We offer two delivery options, Standard Delivery and Next Working Day Delivery. You will be able to select your preferred service during checkout. We do not ship orders to other countries.
We've designed the boxes on the right hand side to make things easier for you while you shop. You'll get information about what pages you've visited, what accessories you might need for particular products, what you've got in your basket and access to the quick search and gift finder.
We want everyone to be able to use our site easily. If your screen is small or your screen resolution is set to 800x600, then the helpful right hand boxes won't be visible on the right hand side as you shop. Don't worry, you can browse, buy and checkout fine without them. They are just an added extra for people with big screens.
We respect your privacy and will never pass your details on to anyone else. If you choose to tick the Receive Our Newsletter box, we will only use your email address to send you occasional updates on what's new and exciting. We won't bombard you with unwanted information and you can unsubscribe at any time. If you choose not to tick the Newsletter box, we promise we won't send you any promotional emails!